Strategic Plan 2020 – 2025
A ROADMAP FOR OUR FUTURE
As the Northland’s first and only Certified Community Behavioral Health Clinic, we realize the great responsibility we have to our community and the importance of having its members’ voices contributing to our plan.
HDC’s Strategic Planning team gathered input from employees, leadership, community partners, and community members we serve in an effort to develop the most comprehensive and inclusive strategic plan possible. This plan is a direct result of that input and will guide us as we continue to remove barriers and deliver comprehensive, fully integrated mental health and addiction services to our community. We aspire to be on the forefront of innovation to ensure that the best comprehensive and integrated behavioral health care is readily available to anyone in need.
We are reaching toward a vision where we help lead our community by empowering others.
Sincerely,
Benjamin Hatfield, MSW, LICSW, LADC
Chief Executive Officer, Human Development Center

HDC’s mission is to foster hope, resilience, and recovery by providing integrated, culturally respectful mental health and addiction services.

VISION
HDC will be a leading provider of comprehensive mental health and addiction services that empower people with the knowledge and the resilience to lead successful, fulfilling lives.
ACCESSIBLE
We will deliver services that are financially and geographically available to all persons in the communities we serve.
COLLABORATIVE
We will partner effectively with other agencies and providers to ensure that services are customized to the needs of our communities and their members.
INNOVATIVE
We will integrate technology and human creativity to meet community members’ behavioral health needs and adapt to a changing environment.
INTEGRATED
We will coordinate internal and external resources to deliver cohesive behavioral health services.
CULTURALLY RESPONSIVE
We will meet the needs of the diverse communities we serve and prioritize practices that sustain and retain diverse staff.
STAFF DEVELOPMENT
We will cultivate a supportive and compassionate environment for our employees and provide opportunities that enable personal and professional growth.
SUSTAINABLE
We will manage social, fiscal, and environmental resources in a manner that fosters resilience and balances current and future needs.

CORE VALUES
INCLUSIVITY
We include and value every person from all diversities, backgrounds, and cultures.
RESPECT
We treat all people with dignity while providing services that are responsive and ethical.
INTEGRITY
We communicate honestly, respectfully, and transparently with staff and the people we serve.
PERSON-CENTERED
We provide individualized care to empower the people we serve and support employees’ personal growth.
EXCELLENCE
We provide quality professional services through evidence-based practices, accessibility to care, and innovation.
COLLABORATION
We coordinate with our communities to ensure exceptional services that promote a higher quality of life for all people.
COMPASSION
We have empathy for the feelings, experiences, desires, and needs of all people.

GOALS
We defined three major initiatives designed to realize our new vision. These goals will focus our energies over the next five years.
GOAL 1
Provide comprehensive, integrated behavioral health services in collaboration with community partners.
GOAL 2
Support and sustain diverse professional staff members who are prepared to deliver exceptional integrated behavioral health services.
GOAL 3
Develop sustainable financial and physical resources to fully support comprehensive, integrated behavioral health services and qualified professional staff.